Refund and Returns Policy

At Naymat Organics, customer satisfaction is important to us, and we take great care in preparing and packaging every order.

Due to the food-grade and perishable nature of our products, all sales are final. We do not offer refunds, returns, or exchanges after an order has been delivered.

Please inspect your order upon arrival. If you receive:

• A wrong product
• A damaged product due to our mistake
• An incomplete order

please contact us within 24 hours of delivery with your order number and clear photos. We will review the issue and, if the error is on our part, provide an appropriate resolution, such as a replacement where possible.

Refunds or returns will not be accepted for:

• Change of mind
• Incorrect orders placed by the customer
• Taste preferences
• Delivery delays caused by courier services or circumstances beyond our control
• Perishable products that have been opened, consumed, or improperly stored after delivery

By placing an order with Naymat Organics, you acknowledge and agree to this Refund & Return Policy.